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How to Write a Brief for a Digital Agency

Knowing how to write a brief for a digital agency requires a certain level of expertise, especially after you have chosen an agency to enhance your business's online presence. A creative brief is a one- to two-page document that outlines a business’s strategy for an upcoming creative project. The brief serves as a roadmap, if you will, providing clear guidance and direction to all team members involved in the project. Creating a comprehensive brief is an essential step when engaging an agency to develop any type of content for your business. But what are the steps you should take when you write a brief for a digital agency, and where do you begin?


It's essential to communicate effectively with your digital agency about your expectations and goals and an effective way to ensure both you and your agency are on the same page is by drafting a comprehensive brief. This brief, sometimes referred to as a creative brief, will guide your collaborative efforts and help set the foundation for a successful partnership. We've put together a checklist that will guide you in how to write a brief for a digital agency that provides the information the agency needs to succeed, and more importantly, help your business succeed.

Understanding the Importance of a Clear Brief

A well-constructed brief serves as a comprehensive roadmap for your digital marketing strategy. It ensures that your agency fully understands your business’s specific needs and objectives, allowing them to develop tailored solutions that precisely meet these requirements. Without this clarity and detailed guidance, efforts can easily be misdirected, leading to inefficiencies that waste valuable time and resources.

A detailed brief helps maintain focus and alignment, ensuring all parties are working towards the same goals with a clear understanding of the desired outcomes. Don't just rely on the expertise of your agency and say, "Oh they'll handle everything," – providing a comprehensive brief will make the outcome even better, I promise. Moreover, your agency will love it.

How to Write a Brief for a Digital Agency

How To Write a Brief for a Digital Agency Checklist

Business Goals

What are your immediate and long-term objectives? This could be anything from increasing product sales or boosting event attendance to expanding your subscriber base. Be specific about what success looks like for each goal to help your agency tailor their strategies effectively. For example, if your immediate goal is to increase product sales, you might define success as a 20% boost in monthly revenue over the next quarter. If your long-term goal is to expand your subscriber base, you might aim for a 50% increase in the number of active subscribers within the next year.

By providing clear and measurable objectives, you can ensure that your agency develops a focused and results-driven plan to achieve your desired outcomes. Such specificity not only provides direction but also facilitates the tracking of progress, enabling timely adjustments to strategies for optimal results.

Online Strategy Goals

Beyond the broader business goals, specify what you aim to achieve online in more detail. This could include increasing social media followers on platforms like Instagram, X, formerly Twitter, or LinkedIn, boosting engagement through likes, comments, and shares, enhancing video views on YouTube or other video-sharing sites, or growing your blog's readership by attracting more subscribers and regular visitors. Clear online goals help direct digital activities toward tangible outcomes, ensuring that each effort contributes meaningfully to your overall strategy.

Content Expectations

Detail the type of content you expect, whether it’s videos, blogs, infographics, or press releases. Discuss the tone and style that best resonate with your brand, provide specific examples or guidelines if necessary, and specify any key messages that must be included in the content. Additionally, outline the preferred format, length, and any visual elements that should be incorporated. Describe the target audience in detail, and explain how the content should engage and provide value to them. Mention any specific keywords or phrases that should be emphasized, and identify calls to action that should be included.

Unique Selling Point (USP)

Clearly articulate what sets your business apart from competitors. This USP should be at the core of all content and strategies devised by your digital agency, helping to create a distinct and appealing online presence that resonates with your target audience. Highlighting your unique selling proposition is essential in differentiating your brand and showcasing the exceptional value you offer. This differentiation not only attracts potential clients but also builds trust and loyalty, ensuring your business stands out in a crowded market. Make sure your USP is consistently reflected across all digital platforms and marketing efforts to reinforce your brand's identity and promise.

Key Information for Customers

Highlight important information that you want your customers to know. This could include exceptional product features, detailed specifications, and unique benefits that set your product apart from competitors. Additionally, consider including customer testimonials, success stories, or comprehensive case studies that showcase the tangible value of your offerings and the positive impact they have had on users.

Promotional Events and Launches

If you have any upcoming promotions, product launches, or important business dates, make sure to include these in the brief. This crucial information allows your agency to prepare effective and strategic campaigns that align perfectly with these significant events, ensuring cohesive and timely marketing efforts. Additionally, providing this information enables the agency to better coordinate resources and optimize its planning processes for maximum impact.

Reference Materials

Provide links to existing websites, news articles, previous marketing materials, and product information. These resources give your agency a deeper understanding of your business and its market positioning. Additionally, sharing these links helps ensure that the agency can accurately reflect your brand's voice, values, and unique selling points in the content they create. By offering these materials, you enable your agency to craft more tailored and impactful messages, ultimately enhancing engagement with your target audience.

Conclusion

Think of your brief as a quick rundown of all the key parts of your digital marketing game plan. It's not just a how-to guide but an essential tool that sets the scene for a great teamwork experience. A comprehensive brief is the starting point for more detailed strategies and focused goals, all of which will be refined through ongoing communication with your agency.

Of course, it takes additional work, but creating a detailed and thoughtful brief can dramatically improve the effectiveness of your digital marketing efforts. As the saying goes, "If you want to make an omelet, you have to break a few eggs." It ensures everyone involved has a clear understanding of the direction and objectives, which is essential for crafting a successful online presence that truly represents your brand and drives business growth. Give us a call or drop an email if you're interested in discussing a project—we're all ears!

About the author:

Nick France has been designing everything from ads to websites for over thirty-five years and it’s obviously engrained in his DNA at this point. When he’s not designing or writing he’s usually found loving on his family or strapped to a guitar, singing his heart out.

Nick France

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